How to Fix Disney Plus Stuck on Loading Screen

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Disney Plus is awesome for all your binge-watching cravings, and it's usually a breeze to navigate. But what if it gets stuck on that endless loading screen?

This glitch hits a lot of folks, no matter what. Wondering why it's happening to you? Here are the usual suspects:


- Disney Plus servers are down

- Your network's acting up

- Outdated browser or app, or a clogged cache

- Using proxies or VPNs

- Issues with your streaming device

Now that you've got the potential culprits, let's fix it. Here are some top troubleshooting tips to get you back to streaming.


1. Check Your Internet Connection

The first and foremost cause of the problem is poor internet. If your internet connection is unstable, you will face problems getting past the loading screen.

Before trying anything, check your internet connection for the problems. Check whether you have a stable internet connection and if it’s working. You can open fast.com to check your internet speed and stability.

If your internet is working, but Disney Plus is still stuck on the loading screen, follow the next methods.


2. Restart your Router or Modem

Even if your internet is working, it’s crucial to restart your router or modem. Turn off your WiFi router and wait for about 5-10 minutes, then turn it on.

This will eliminate all technical difficulties your router is likely facing and possibly fix the issue.


3. Check if Disney Plus is Down

Server outages are more common than you think and can happen anytime without notice.

You may also experience problems if Disney Plus’s servers are under maintenance, such as video buffering, unable to log in, random logout, etc.

To confirm whether Disney Plus isn’t experiencing any server problems, open the Disney Plus Status page in the DownDetecter and see if the servers are up and running.

If Disney Plus is down globally, you must wait a few minutes or hours for the servers to be restored.


4. Restart the Disney Plus website or App

If you use a web browser to access Disney Plus, you must restart your browser. Similarly, restart the Disney Plus app on your phone if you’re using one.

Sometimes, Disney Plus gets stuck on the loading screen due to a platform bug. Restarting the service or app can resolve this.

If you are using Disney Plus on Streaming devices like FireTV Stick, you must restart the app there.


5. Restart your Streaming Device

Disney Plus is supported by various streaming devices such as Android TV Box, FireTV Stick, etc.

If you are facing problems with Disney Plus stuck on the loading screen on streaming devices, you need to reboot the streaming device. After rebooting, access Disney Plus again; you will not face problems now.


6. Clear Disney Plus Cache & Data

Outdated or corrupted Disney Plus Cache is often the reason the app is stuck on the loading screen. You can’t do much here; you can only clear the app cache and data from your Android, iPhone, browser, or Streaming devices.


Clear Disney Plus Cache on FireStick

If you run Disney+ on Firestick, follow these simple steps to clear the app cache and data. Here’s what you need to do.


Open Settings on FireStick and select Application.

On the Applications, select Manage Installed and Search for Disney Plus.

Next, open the Disney Plus app on this screen and click Force Stop.

Once done, click on Clear Cache & Clear Data.

Once done, launch Disney Plus on FireStick again. This time, you will be able to get past the loading screen.


Clear Disney Plus Cache on Web Browser

If you are using Disney Plus via a web browser, you need to follow these steps instead. Here’s how to fix the error on a browser.


First, open the web browser and visit the Disney Plus website.

When the website opens and fails to load properly, click on the padlock icon on the URL bar.

Next, click on the Cookies.

On the Cookies in Use prompt, select all saved cookies individually and click the Remove button.

You need to remove all saved cookies by repeating the steps.

Clear Disney Plus Cache on Android

Repeat the steps below if you face problems while using the Disney Plus app on Android.


First of all, open the App Manager on your Android.

On the App Manager, find and tap on Disney Plus.

Next, click on the Clear Cache and the Clear Data option.

After making the changes, restart your Android smartphone. Then, launch Disney Plus again. You can get past the Disney Plus Stuck on the loading screen this time.


7. Disable Adblockers or screencast services

Disabling the adblockers extensions and screencast services has helped many Reddit users get past the stuck loading screen on Disney Plus.

If you use an Adblocker extension, disable it from the Chrome extension manager. Similarly, if you use a screencast app to cast your screen, stop.


8. Disable Proxies or VPN

If you still can’t get past the Disney Plus loading screen, you are possibly using a VPN or Proxy app to unblock Disney Plus. Even though VPNs or Proxies can unblock the streaming service, this will show some problems.

You must temporarily disable the VPN or Proxy app to see if it works. Many users have claimed that disabling the proxy or VPN fixes the Disney Plus Stuck on Loading screen problem.


9. Update the Disney Plus App

Regardless of your Android, iOS, or streaming device, you need to update the Disney Plus app as soon as possible.

A bug in an older app version may prevent you from watching your favorite movies & TV Shows on Disney Plus.

The best way to eliminate such bugs is to update the Disney Plus app on your connected devices. Updating the app will fix the Disney Plus Stuck on loading screen problem.


10. Try Reinstalling the Disney Plus App

If you are using the Disney Plus Android or iPhone app to watch Movies & TV Shows, you can reinstall the app to fix the problem. Reinstallation should be your last option since it will remove all your saved data, including the login credentials.

Uninstall the Disney Plus app on your Android, iPhone, FireStick, etc., and install it again. If you have a problem with a desktop web browser, you can try opening the Disney Plus website on a different browser.

These are some simple methods to fix Disney Plus Stuck on loading screen problem. If you need more help fixing the Disney Plus Stuck loading screen issue, let us know in the comments below.

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